• About ISA’s Online Store

    You can find and purchase all of ISA's products at ISA's Online Store. Choose from hundreds of books, technical papers, proceedings, standards, recommended practices, technical reports, training courses, CDs, videotapes, and more.

    Customer satisfaction is our number one priority. If you are dissatisfied with your purchase, for any reason, you may return the items within 30 days of receipt for a full refund, less shipping and handling charges.

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    Contact Information:

    Email: info@isa.org
    Phone: +1 (919) 549-8411

    Frequently Asked Questions

    • How can I pay for my online purchases?

      If you complete a transaction online, you will need a credit card. ISA accepts American Express, Discover, Mastercard and Visa. Your credit card will be validated at the time you place the order.

      If you wish to complete a transaction using a purchase order, wire transfer, or a check, please call  +1 (919) 549-8411.

    • What shipping options are available?

      View our shipping options

    • What is ISA's return policy?

      View our return policies

    • Can I buy ISA's products by mail?

      Download the Mail Order Form (PDF)

    • Does ISA charge customs duties and taxes to international orders?

      No, ISA does not add international tax, tariffs or duties to orders. It is solely your responsibility to pay these fees.

    • What do I have to do if I buy a downloadable product?

      Publication products with the word "Downloadable" in the title can be downloaded. After you complete your transaction, you will be directed to your Online Files where you can retrieve your files.

      These require Adobe Acrobat Reader that can be downloaded from www.adobe.com. All of ISA's Digital books are fully searchable and accessible with the use of Acrobat Reader 5.0 for Windows or later.

    • How do I get an ISA Product Catalog?

      You can download the ISA Books Catalog or the ISA Training Catalog (PDF).

    • Does ISA offer special discounts to educational institutions or other groups?

      ISA offers a number of special discounts on ISA products for educational institutions, wholesalers, ISA groups and more. For more information, please contact the ISA Customer Service department at  +1 (919) 549-8411.